eInvoicing with PEPPOL
How to set up, send, or credit eInvoices with PEPPOL in your Sirvoy account.
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PEPPOL (Pan-European Public Procurement OnLine) is a secure network for sending eInvoices. Like a phone number, a PEPPOL ID lets businesses send invoices and recognize each other.
PEPPOL makes it easy and safe to send eInvoices to companies and government agencies worldwide.
How to set up PEPPOL in Sirvoy
Before you start
Make sure to complete these steps first:
- Have a Sirvoy PRO account.
- Get a new, send-only PEPPOL profile and ID for Sirvoy, even if you already use PEPPOL elsewhere. Arrange this through a certified service provider or, in some cases, your accounting software provider.
Set up PEPPOL:
- Go to Settings > Financials > eInvoicing
- Enter the VAT, ORGNR, IBAN, and BIC details
- In Sweden, you can also enter your Bankgiro and Plusgiro details.
- Click Save
How to send an invoice via PEPPOL
- Create a new invoice
- In the invoice, click Send via PEPPOL
- Type in the guest’s PEPPOL ID (this could be their GLN, VAT number, or organization number)
- Choose the PEPPOL scheme that matches the recipient’s PEPPOL ID
- If the recipient needs any extra information, use the optional fields
- Click Send
You can check the invoice’s history log afterward to make sure it was delivered successfully.
Note:
- Delivery usually takes only minutes, but in rare cases it can take longer. If the invoice status is Awaiting processing, wait 24 hours before sending it again.
Credit an invoice via PEPPOL
If you need to credit (or cancel/refund) an invoice you’ve already sent through PEPPOL:
- Go to the invoice you want to credit
- Click Create credit invoice
- Send the credited invoice via PEPPOL just like you would a regular invoice