Understand booking statuses
Learn about the different booking statuses used in Sirvoy and how each one works.
Each booking in Sirvoy has a status that indicates its current state in the booking process. These statuses are especially useful when filtering bookings on the dashboard or the Bookings page.
Here’s what each status means:
- Unread: A booking request has been received but not yet confirmed. It is used when your booking engine is set to treat new bookings as requests.
- Confirmed: The booking has been confirmed, either automatically at the time of booking or manually by your team.
- Canceled: The booking has been canceled.
- Not canceled: The booking is active and has not been canceled. This includes both unread and confirmed bookings.
Note: You can control whether incoming bookings are treated as unread requests or automatically confirmed in your booking engine settings.
Learn how to adjust booking confirmation behavior in your booking engine settings.